FAQs

  • At ForkLoop, we believe in providing personalized solutions tailored to each restaurant's unique needs and goals. To ensure that you select the best service suite for your business, we require potential customers to complete a brief consultation process before making a purchase.

    To get started, please follow these steps:

    1.) Fill out our contact form: Navigate to the "Contact Us" page on our website and complete the form with your restaurant's details and a brief description of your digital needs.

    2.) Schedule a consultation: After submitting the form, we will reach out to schedule a consultation at a time that's convenient for you. This consultation can take place over the phone, via video call (e.g., Zoom), or in person, depending on your preference and location.

    3.) Discuss your needs and select a suite: During the consultation, we'll take the time to understand your restaurant's unique challenges, goals, and budget. We'll then provide personalized recommendations and help you select the ForkLoop service suite that best aligns with your needs.

    4.) Begin your digital transformation: Once you've selected your service suite, our expert team will guide you through the onboarding process and begin developing your custom restaurant app.

    We believe this consultative approach ensures that you receive the best possible solution for your restaurant and helps us build a strong, long-lasting partnership with your business. If you have any further questions about our purchasing process or service suites, please don't hesitate to reach out to our friendly support team.

  • ForkLoop is a digital platform that provides custom app solutions for restaurants of all sizes. The goal is to help restaurants streamline their operations, enhance customer engagement, and drive growth in the digital age.

  • ForkLoop offers a range of services, including custom app development, digital menu creation, online ordering integration, reservation management, loyalty program implementation, and analytics. These services (and more) are bundled into two packages: Starter, and Premium.

  • The cost of developing a custom app with ForkLoop depends on the specific needs and requirements of your restaurant. We offer three service packages: Starter, Advanced, and Premium, each including different features and levels of customization.

    Our Starter Suite is an unbeatable value, with prices starting at just $2,500 – a fraction of what you'd typically pay for custom app development. In fact, our rates are so competitive that you'll be hard-pressed to find a better deal in the industry. For this competitive price, we'll provide you with a fully functioning, high-quality application that includes all the essential features your restaurant needs to succeed in the digital world. Best of all, we can develop your app in less than a week and have it launched and ready to take orders in less than two weeks!

    We're able to offer such a rapid turnaround time and affordable pricing for our Starter Suite because we've streamlined the app development process. By leveraging our existing technologies and platforms, we can create a custom app for your restaurant with minimal input from your side. All we need are a few key details, such as your menu, operating hours, brand theme imagery, and logos, and our expert team will handle the rest.

    For restaurants seeking more advanced features and integrations, our Advanced and Premium Suites offer even greater levels of customization and functionality. However, due to the highly tailored nature of these packages, pricing is determined on a case-by-case basis. We work closely with each restaurant owner to understand their unique goals, challenges, and budget, and then develop a custom proposal that aligns with their needs.

    While exact pricing for the Advanced and Premium Suites varies, you can expect estimated costs to fall within the following ranges:

    - Advanced Suite: Starting at approximately $10,000

    - Premium Suite: Ranging from $20,000 to $50,000 or more

    These estimates reflect the significant value and return on investment that our higher-tier packages provide, including cutting-edge features like AI-powered personalization, advanced analytics, and seamless integrations with your existing systems.

    To determine the best package and pricing for your restaurant, we recommend scheduling a consultation with our expert sales team. During this consultation, we'll take the time to understand your restaurant's unique needs, goals, and budget in detail. We'll then provide personalized recommendations and work with you to craft a custom solution that delivers maximum value and drives long-term success.

    To get started, simply fill out our contact form or give us a call to schedule your consultation. We're committed to transparency and collaboration throughout the development process, and we look forward to helping your restaurant thrive in the digital age!

  • At ForkLoop, we believe in providing exceptional support to all our clients. That's why every service package includes our Premium Customer Support and Maintenance Plan for the first year at no additional cost. This comprehensive plan offers a range of benefits to ensure your app runs smoothly and effectively:

    Data hosting: We handle all aspects of hosting your app's data on secure, reliable servers. As your user base grows, so does the cost of storage and hosting, which is why we cover this expense for you.

    Analytics dashboard: Gain valuable insights into your app's performance and user behavior with our intuitive analytics dashboard, allowing you to make data-driven decisions for your restaurant.

    Continued app updates and improvements: Our team works tirelessly to update and enhance your app, ensuring it stays current with the latest features and technologies in the rapidly evolving digital landscape.

    Priority email, phone, and live chat support: Our dedicated support team is always ready to provide fast, expert assistance whenever you need it, ensuring you have a seamless experience with your ForkLoop app.

    After the first year, you have the option to continue with our Premium Customer Support and Maintenance Plan for just $99 per month. This ongoing subscription guarantees that your app remains a powerful tool for your restaurant, with all the support, updates, and hosting taken care of by our team.

    If you choose not to continue with the plan after the first year, your app will still function as intended. However, please keep in mind that you will be responsible for managing your own data hosting, server infrastructure, and app updates. For most restaurant owners, these technical aspects can be time-consuming and complex, which is why we recommend continuing with our Premium Customer Support and Maintenance Plan.

  • At ForkLoop, our goal is to provide restaurants with custom app solutions that are tailored to their specific needs and goals. We understand that every restaurant is unique, and a one-size-fits-all approach simply won't deliver the best results.

    By requiring potential customers to go through a brief consultation process before purchasing a service suite, we can:

    1.) Gain a deep understanding of your restaurant's challenges and objectives.

    2.) Recommend the service suite and features that will best support your business.

    3.) Answer any questions you may have about our services and the app development process.

    4.) Ensure that you're making an informed decision and are fully satisfied with your chosen solution.

  • Yes, when you partner with ForkLoop, you maintain full ownership of your custom app and all associated customer data. This means you have complete control over your digital presence and can continue to use the app even if you decide to discontinue ForkLoop's services.

  • Yes, ForkLoop can integrate your custom app with your restaurant's existing point-of-sale (POS) system. This integration ensures seamless data synchronization between your app and your POS, streamlining your operations and reducing manual data entry.

  • We understand that time is of the essence when it comes to launching your restaurant's custom app. That's why our team works diligently to develop and deliver your app as quickly as possible without compromising on quality.

    The development time for your custom app depends on the complexity of the features and integrations required. However, we have streamlined our development process to ensure efficient turnaround times for all our service packages.

    When you choose our Starter Suite, your fully-functional, custom-branded app can be ready in as little as one week, with a launch date in under two weeks. This swift development process allows you to start engaging with your customers and growing your business through your digital platform in no time.

    For our Advanced and Premium Suites, the development timeline is slightly longer due to the increased complexity and customization of these packages. You can expect your app to be completed within 2-6 weeks, depending on the specific features and integrations you require. However, our team will work closely with you throughout the development process to ensure a smooth and timely launch.

    Regardless of the service package you choose, you can rest assured that ForkLoop will deliver a high-quality, custom app that meets your restaurant's unique needs and exceeds your expectations. Our commitment to efficient development and timely delivery ensures that you can start benefiting from your new digital platform as soon as possible.

  • The Premium Customer Support and Maintenance Plan is included for free for the first 12 months when you sign up for any of ForkLoop's service packages. After the trial period, the plan costs $99 per month and includes server hosting, app updates, feature enhancements, performance monitoring, and more. This plan ensures that your app remains a cutting-edge tool for your restaurant.

  • Yes, ForkLoop encourages clients to request custom features that would benefit their restaurant's unique needs. Simply discuss your ideas with your account manager, and the ForkLoop team will work to incorporate these features into your app.

  • Yes, ForkLoop provides comprehensive training to ensure that you and your staff are comfortable using the custom app. This training includes written documentation, video tutorials, and one-on-one sessions with your account manager.

  • Yes, ForkLoop takes data security and privacy very seriously. All data is stored on secure servers and protected by industry-standard encryption. ForkLoop complies with all relevant data protection regulations and follows best practices to ensure the safety and confidentiality of your restaurant's data.

  • ForkLoop's custom apps can integrate with a variety of payment processing options, including major credit cards, mobile payment platforms like Apple Pay and Google Pay, and online payment services like PayPal. The specific payment options available will depend on your restaurant's needs and preferences.

Let’s work together.

Interested in working together? Fill out some info and we will be in touch shortly!